Reservations Experience Manager
Banff, ABAccorHotel
3+ ans2+ gestionCandidates need at least three years in hotel reservations, front office, sales or rooms operations, and at least two years of leadership experience, with reservations management strongly preferred. They must know hotel inventory, rate structures and group contracts, and have experience with Opera Cloud, with ALL RESA or Passkey/GroupMAX as an asset.
Opera Cloud, ALL RESA, Passkey, GroupMAX, Microsoft Word, Microsoft Excel
Agent.e service à la clientèle (H/F/D) – Temps partiel
Québec, QCAccorHotel
1+ ansCandidates need at least one year of front desk or customer service experience, cash handling skills, and computer skills with Opera Cloud and Outlook. Advanced English and excellent French are required, and a third language is an asset, along with knowledge of Quebec City.
Opera Cloud, Outlook, Caisse
Coordonnateur·rice des banquets, temps plein (H/F/D)
Montebello, QCAccorHotel
Excellentes aptitudes en service à la clientèle et relations interpersonnelles; Capacité à gérer plusieurs tâches sous pression; Bonne connaissance de l'hôtellerie et de la restauration
OSEM, Opera Cloud, Microsoft Word, Microsoft Excel, Microsoft Outlook
Bilingual Royal Service Supervisor (Full-Time)
Ottawa, ONAccorHotel
Candidates need fluency in English and French, a valid Smart Serve certification, and supervisory experience, preferably in luxury hospitality. Strong telephone etiquette, computer skills of 40+ words per minute, and the ability to stay calm during emergencies are also required.
Opera Cloud, Alice, Silverware, telephone system, voicemail system
Coordonnateur.trice des réservations, Temporaire (H/F/D)
Mont-Tremblant, QCAccorHotel
Expérience préalable dans un hôtel 4-5 étoiles; Excellentes aptitudes en français et en anglais, à l'oral et à l'écrit; Habileté d'organisation et sens du détail
Opera Cloud
Assistant Director, Finance and Business Support
Lake Louise, ABAccorHotel
8+ ans3+ gestionCandidates need a CPA or CHAE designation, or an accounting degree, plus at least 8 years of accounting experience with 3 in a managerial role. Strong leadership, coaching, hotel financial systems and advanced Excel skills are required.
Opera Property Manager, Micros, Silverware, One Stream, Sun infor cloud, Birchstreet Purchasing System
Superviseur.e servicel royal, temps plein (H/F/D)
La Malbaie, QCAccorHotel
2+ ansAu moins deux ans d'expérience en service à la clientèle hôtelier; Expérience comme agent(e) du Service Royal ou en gestion d'équipe, un atout; Leadership mobilisateur et communication excellente
Microsoft Office, Opera Cloud
Directeur,trice des revenus et des réservations (H/F/D)
Montréal, QCAccorHotel
3+ ansAu moins trois ans dans un rôle similaire; Connaissance des opérations hôtelières; Maîtrise avancée de Windows et MS Office
Opera, ACRS, Ideas G3, Amadeus Demand360, MS Office, Windows
VIP Guest Experience Manager
Lake Louise, ABAccorHotel
5+ ansCandidates need at least five years of leadership experience in guest experience, concierge, front office or luxury hotel operations, including management in a luxury resort. They need proven VIP and service recovery skills, knowledge of Forbes Travel Guide and LQA standards, and proficiency with Opera Cloud or a similar PMS.
Opera Cloud, Microsoft Office, UR Venue